CobbLinc Go microtransit is now available in parts of Kennesaw and Acworth, giving residents another way to make local trips without following a fixed bus route. The Cobb County Courier reported a ribbon-cutting on Thursday, October 29, marking the northwest Cobb expansion of a service that has operated in South Cobb since 2024.

The new service is a shared, on-demand ride. Riders request a pickup and destination through the CobbLinc Go app or by telephone. The app shows an estimated arrival and directs riders to a pickup point, which may require a short walk. The service operator describes the vehicles as branded with the service's logo and colors.

Fare and hours

What riders pay and when they can travel is straightforward: the published fare is $2.50 per ride, and service runs Monday through Friday from 7 a.m. to 7 p.m. Those hours exclude weekends, so a Saturday outing needs a different plan. Riders should check the app for trip availability before making time-sensitive arrangements.

The operator accepts credit or debit cards through the app and exact cash on board. Breeze cards are not accepted. Additional passengers can ride when included in a booking, but each passenger is charged a fare. The operator says its drivers do not accept tips.

The new service area

The expansion matters most in the new Acworth-Kennesaw service zone. County planning materials described the zone during the public review process. A zone description is not a promise that every Kennesaw address is covered, however. Enter both endpoints in the app or call customer service to confirm an individual trip.

That check matters for anyone connecting to a job, appointment, or regular bus. CobbLinc Go is designed to bring a shared ride closer to the rider, but it remains on-demand rather than a scheduled route. Check vehicle availability before making time-sensitive plans.

Booking and accessibility

To book, download the CobbLinc Go app, create an account, and enter your pickup and drop-off addresses. Select the offered ride and follow the app's pickup instructions.

Residents without a smartphone can book by phone. The operator's rider page lists 770-427-4444, while the county transit page lists a separate CobbLinc Go reservations line at 770-429-4444. Check both pages before you call.

Accessible travel is part of the service. Wheelchair-accessible vehicles are available, and riders can flag the need in the app or call CobbLinc. The operator says notifying it of that need also unlocks door-to-door service. Riders should communicate accessibility needs before booking, rather than assuming a standard vehicle will fit.

The expansion follows county public meetings this summer about adding the Acworth-Kennesaw zone and enlarging the South Cobb zone. The latest launch extends the service beyond the original South Cobb footprint; it does not replace the need to verify a particular trip in the booking system.

Plan for changes. The operator says riders cannot change a destination after a ride starts. Before boarding, riders can cancel and book a new request. A cancellation after a driver has been assigned may trigger a fee in some circumstances, so the operator advises canceling promptly when plans change. The app provides the pickup location and tracks the driver after confirmation.

Before heading out, confirm that your origin and destination are in the active service area, review the pickup point and fare, and allow flexibility for vehicle availability. For a first ride, the operator's rider guide, linked above, explains payment, accessibility, and cancellations; Cobb County's earlier service-change page provides background on the new zone.